WEBVTT 00:00.240 --> 00:00.480 You. 00:06.400 --> 00:10.320 I'm Andrew Murphy and I'll be your guide and tutor as we delve into 00:10.820 --> 00:14.560 the interesting, complex and rewarding world of technology 00:14.800 --> 00:18.840 leadership. It's a very complex place to be a leader and 00:19.340 --> 00:23.440 this course is designed to help you understand all the facets and aspects 00:23.940 --> 00:27.320 of that. Whether you're new to leadership, emerging into your 00:27.820 --> 00:31.000 leadership role, or looking to just become a better 00:31.500 --> 00:34.840 leader. The skills that we talk about in this training course will 00:35.340 --> 00:38.080 help you become the leader that you know you can be. 00:41.280 --> 00:44.479 The people who work around us now, I don't just mean 00:44.979 --> 00:48.960 people who share the same job title as you. So if you're an engineering manager, 00:49.120 --> 00:52.400 other engineering managers, they are important and 00:52.900 --> 00:56.880 they're included in my definition of peer. But I also want you to expand 00:57.380 --> 01:00.240 that. Think about other disciplines, other departments, 01:00.700 --> 01:03.980 entirely different parts of the company you work in, 01:04.700 --> 01:07.940 the people around you, they can really 01:08.440 --> 01:12.100 help you do your job. They can become our mentors and 01:12.600 --> 01:16.540 our advisors, our sounding boards. They are a crucial part 01:17.040 --> 01:20.660 of how we do our job as leaders. And so we 01:21.160 --> 01:24.380 need to understand our relationship with them 01:24.540 --> 01:27.240 and how to improve that. 01:27.720 --> 01:32.040 Things such as becoming better communicators and better influencers 01:32.200 --> 01:36.120 is critically important. How do we explain complex 01:36.620 --> 01:40.280 technical topics to non technical audiences? 01:40.920 --> 01:44.520 How do you build trust with those people who maybe 01:45.020 --> 01:48.680 don't share a similar background as you? All of these things 01:48.760 --> 01:52.280 come into having effective peer relationships. 01:53.380 --> 01:57.460 Just as making that first step into leadership, we understood that 01:57.620 --> 02:01.380 we're now focused on outcomes rather than outputs. 02:01.460 --> 02:04.940 We also need to expand that and start thinking about 02:05.440 --> 02:09.820 how other teams, other disciplines play into achieving 02:10.320 --> 02:13.940 that outcome. And so having these trusted, 02:14.100 --> 02:17.220 effective working relationships with everybody 02:17.380 --> 02:20.890 in our organization is how we ensure we 02:21.390 --> 02:24.730 get the outcomes. So the lessons in this module are 02:25.230 --> 02:29.330 as follows. Firstly, we've got the role of your peer relationships 02:29.830 --> 02:33.330 in your work. This is expanding upon what I've just discussed. 02:33.410 --> 02:37.050 How are these peer relationships important for you achieving 02:37.550 --> 02:41.810 the outcomes you want to achieve? Then we've got communication skills. 02:41.890 --> 02:46.370 How do we clearly, efficiently and effectively communicate 02:46.410 --> 02:48.800 with what we want to the people around us? 02:49.520 --> 02:53.440 Then we have influence moving beyond pure communication 02:53.940 --> 02:57.800 and into a realm of influence. How do we work out how 02:58.300 --> 03:00.680 to encourage somebody down a particular pathway, 03:01.180 --> 03:04.960 persuade them of something that we think is the right point of view? 03:05.360 --> 03:08.560 How do we recognize when that's not happening and the reason 03:08.640 --> 03:10.960 why it's not happening so we can fix that? 03:12.240 --> 03:15.020 Then we have copyright, conflict resolution, 03:15.260 --> 03:18.060 understanding healthy conflict in an organization, 03:18.380 --> 03:21.740 what healthy conflict look like, what unhealthy conflict 03:22.240 --> 03:26.100 looks like. And then how do we chart a pathway between unhealthy 03:26.600 --> 03:30.700 Conflict and Healthy conflict. Our last module is your 03:31.200 --> 03:34.860 peers as mentors and advisors. Their role 03:34.940 --> 03:38.940 is definitely one to consider and go 03:39.100 --> 03:42.980 how can I learn for my peers? How can I look 03:43.480 --> 03:47.100 at the aspects of how they do their jobs that I want to emulate 03:47.600 --> 03:50.860 in order to be a better leader myself? So those are 03:51.360 --> 03:54.820 our lessons. Hopefully this will be an interesting ride 03:54.900 --> 03:58.340 and an understanding of your peer relationships at work. 04:01.700 --> 04:05.340 Before we dive into the course content though, I want to talk a little bit 04:05.840 --> 04:09.930 about myself and my journey to tech leaders. Launchpad so 04:10.430 --> 04:13.170 like I said in the intro, I'm Andrew, Andrew Murphy. 04:13.670 --> 04:17.010 I've been in the technology industry my entire career, 04:17.730 --> 04:21.410 but I also had the fortune or misfortune of moving 04:21.490 --> 04:24.930 into leadership incredibly early. This gave me a lot of 04:25.430 --> 04:29.130 formative experiences early on in my career that led me to 04:29.630 --> 04:33.370 be the person that I am today. And I've been a 04:33.870 --> 04:37.570 leader for over a decade. At this point in various types 04:38.070 --> 04:42.200 of software development companies, both consultancies and product 04:42.280 --> 04:45.920 SaaS companies, I faced a myriad of challenges 04:46.420 --> 04:49.920 while being a leader and a whole heap of different people that I've worked 04:50.420 --> 04:53.640 alongside and had to encourage, grow, develop and 04:54.140 --> 04:57.280 influence. And this course matters to me because 04:57.780 --> 05:01.720 I've seen so many times that we've promoted great 05:01.800 --> 05:05.360 people into leadership positions, but not taught them 05:05.860 --> 05:09.130 the spirit skills and the mindsets and the techniques that are 05:09.630 --> 05:13.330 needed to move from this place of being an individual contributor 05:13.410 --> 05:16.770 to being a leader in our continually changing 05:17.330 --> 05:19.570 landscape of technology.