Summary of Building trust and communication as a leader

Tihs course focuses on the paramount aspect of leadership: people. It's critical to understand that, while technological advancements continue to shape our world, it's the people around us through whom we effect change in our organisations. These individuals drive the outcomes that we aim to achieve.

Leadership is not merely about comprehending technological processes. A deeper understanding of people, their needs and how to effectively interact with them is of utmost importance. Communication, feedback, and influence are essential tools in achieving common goals and they form the core aspects of a leader's role.

This course will delve deep into understanding the people that make up your team.

Key Topics of Discussion

• Navigating Prior Relationships: We will explore the importance of these relationships and how they impact your role as a leader. Utilising this knowledge will ensure a beneficial start to your interactions with your team.
• Debugging Difficult Conversations: High-stakes conversations can often be challenging. We will introduce a comprehensive model that aids in effectively dealing with a variety of Difficult Conversations.
• Giving and Receiving Actionable Feedback: A crucial aspect of leadership is the ability to both give and receive feedback effectively. We'll explore how feedback can foster improvement and growth.
• The Importance of Trust and How to build it: Trust plays a pivotal role in leadership. We will delve into the importance of trust in your relationships, and guide you through building and spending trust effectively.

By the end of this course, you will have acquired the mindsets and skillsets to enact meaningful change in your relationships with your team and enhance your leadership effectiveness. Despite the excitement and allure of the dynamic world of technology, recognizing the crucial role of people in executing technological tasks is a vital mindset shift.

Leadership extends beyond being a proficient technologist. It involves becoming a better listener, communicator, and teammate to your team. The difference you make as a leader is defined not only by the code and systems you build but also by the teams and processes you establish.