Building trust and communication as a leader

Duration
6+ hours
Trainer(s)
Andrew Murphy
Lessons
4
Language
English

Course details

This course offers practical strategies for effective communication, both within your team and across the organization, making complex technical ideas accessible to all. You'll learn the art of giving and receiving constructive feedback, fostering an environment of continuous improvement and growth. Additionally, the course delves into building and sustaining trust, a foundational element for any successful team, especially in high-stakes tech settings.

These skills are not just beneficial; they are essential for any tech leader aspiring to drive meaningful progress and inspire their teams to achieve greater heights

This course is designed to transform your approach to leadership by focusing on the human elements that drive success in technology teams.

What you’ll learn

  • Navigating Prior Relationships: Navigating prior relationships is one of the most challenging aspects for a new leader. This situation can cause complex interpersonal dynamics as people who were once your peers become your direct reports.
  • Debugging Difficult Conversations: Learn a comprehensive model to navigate and manage high-stakes conversations effectively, ensuring they lead to positive outcomes​​.
  • Giving and Receiving Actionable Feedback: Discover how to provide feedback that fosters improvement and growth, and how to receive feedback in a way that enhances your leadership skills.
  • The Importance of Trust and How to Build It: Delve into strategies for building and maintaining trust in your relationships, an element critical to successful leadership​​.
  • Communicating Efficiently and Effectively: Master the art of conveying complex technical ideas to both technical and non-technical audiences, laying the foundation for healthy peer relationships​​.

About the trainer

Andrew Murphy
Founder & Leadership Trainer

Andrew Murphy is a former software developer who has held various leadership positions in consultancies and SaaS companies like Linktree for over 10 years.

Andrew started out as a software developer and then progressed in his career to be manager and leader. Being a technical expert, probably like yourself, is great but Andrew learnt all the other important leadership skills to complement the technical skills he had in order to become an effective, less stressed and more confident tech leader.

By sharing his experiences, tools, and techniques, Andrew equips emerging and new tech leaders with the necessary skills for success in the workplace.

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