Cross cultural communication and awareness

Duration
3+ hrs
Trainer(s)
Alex Genadinik
Lessons
30
Language
English

You know that moment when you're in a meeting with global colleagues and suddenly realize you're speaking a completely different language... despite everyone using English? Yeah, we've all been there.

Here's the thing, being technically brilliant is like having a superpower... but if you can't communicate across cultures, you're basically a superhero who can only save people who speak exactly like you.

Sound familiar?

You deliver a perfect presentation to your international team... but half the room looks confused and the other half seems offended

You optimize your communication for efficiency... but your directness is interpreted as rudeness across cultures

You architect solutions that work beautifully... but can't get buy-in from your diverse stakeholders

You speak fluent code... but cultural nuances feel like assembly language written in hieroglyphics

The uncomfortable truth? Technical excellence + cultural cluelessness = really talented people working in isolation.

The Problem Every Global Tech Leader Faces

As a technology leader in our interconnected world, you've mastered the art of building systems and leading teams. But when it comes to cross-cultural communication, you're navigating a minefield:

  • Miscommunication across cultures - Your direct communication style works great with some teammates, but others feel attacked or disrespected
  • Unconscious bias in interpretation - You're reading body language and tone completely wrong, missing crucial context
  • Team fragmentation - Despite having brilliant people from diverse backgrounds, they're not gelling as a unified team
  • Lost opportunities - Cultural misunderstandings are costing you talent, partnerships, and innovative solutions
  • Modern challenges - Remote work, AI tools, and global teams are making cultural awareness more critical than ever
  • The result? Teams that are technically competent but culturally fragmented, leading to reduced innovation and frustrated colleagues.

Transform Your Leadership Impact

Before this course:

  • Struggling to build rapport with colleagues from different cultures

  • Misreading nonverbal cues and creating unintended conflict

  • Feeling overwhelmed by the complexity of global team dynamics

  • Missing opportunities because of communication barriers

After this course:

  • Cultural fluency - Navigate any cultural context with confidence and grace

  • Enhanced listening skills - Truly understand what colleagues are communicating beyond words

  • Stronger team cohesion - Unite diverse teams around shared goals and mutual respect

  • Leadership presence - Become the leader who brings out the best in everyone, regardless of background

What You'll Master

✅ Emotional Intelligence & Empathy - Apply ancient wisdom and modern science to build genuine connections

✅ Active Listening Techniques - Transform your listening skills to catch nuances others miss

✅ Neuroscience-Backed Communication - Understand body language correctly using latest research

✅ AI-Powered Cultural Intelligence - Use ChatGPT and other tools to quickly understand cultural nuances

✅ Bias Recognition & Elimination - Identify and overcome unconscious biases that sabotage communication

✅ Practical Application - From email strategies to meeting facilitation, get tools that work immediately

Who This Course Is For:

  • Tech leaders managing global or diverse teams

  • Individual contributors working with international colleagues

  • Anyone who wants to be part of stronger, more innovative teams

  • Leaders who know that diversity drives innovation but struggle with the communication piece

Cross-cultural communication isn't just a nice-to-have skill—it's the leadership capability that will define your career in our globally connected world.

Transform your leadership impact. Build teams that don't just work together, but truly connect.


Lessons

Introduction and Welcome

High and Low Context Cultures

  • High and Low Context Cultures
  • Behavior in High and Low Context Cultures
  • Low vs High Power Distance
  • Age and Cross-Cultural Exercise

Cultural Differences

  • Using ChatGPT to Explain Cultural Norms
  • Learning Common Phrases and Greetings
  • Including Everyone at Meetings

Simplifying Language for Cross-Cultural Communication

  • Making Complex Writing Simpler
  • Simplifying Complex Writing Exercise

Compassion, Empathy, and Sympathy

  • Definitions of Empathy, Sympathy, and Compassion
  • More on Cognitive and Emotional Empathy
  • Humility in Cross-Cultural Communication

Controversial Topics

  • Avoiding Controversial Topics
  • Direct and Indirect Communication

Practical Examples

  • Write and Send Later Email Strategy
  • Removing Gender Specificity from Language

Making mistakes

  • Beer Blooper Analysis

Active Listening

  • Active Listening Skills
  • Active Listening and Misunderstanding Examples
  • Cycle of Effective Listening and Acknowledging

Non-verbal communication

About the trainer

Alex Genadinik
Business and Entrepreneurship Coach

3-time bestselling Amazon author, 20 years of successful entrepreneurship experience. Passionate instructor caring deeply about helping students reach full potential.

A number of my books are used in major US universities and high schools.

My current professional interests include Emotional Intelligence and productivity. I am constantly exploring ways to accomplish more with less time.

Additionally, I am interested in SEO, digital marketing, and creativity.

Originally from Ukraine.

brand line

Change your future with leadership skills

Your subscription gets you access to all TLL courses, content and materials.