Tech Leadership: Difficult Conversations, Feedback and Conflict
A One-Day Workshop for Tech Leaders
Master the essential skills every tech leader needs to navigate challenging situations with confidence and effectiveness.
Success Stories
"I was so impressed with the impact the program made that we expanded it to a different audience in the following year. The customisation Andrew made to the content really made it stick with our team."
"The mindsets and models around Difficult Conversations, such as poor performance, have helped me be more confident and successful in handling them. I find myself referring back to the discussions we have that provided clarity and useful perspectives."
Trusted By Leading Tech Companies
The Challenge of Difficult Conversations in Tech Leadership
Common Challenges
- Avoiding necessary feedback due to fear of confrontation
- Struggling to deliver constructive criticism effectively
- Dealing with team conflicts that hinder productivity
- Feeling unprepared for performance management conversations
- Finding it hard to maintain composure during tense interactions
Our Solution: Practical Skills for Real-World Scenarios
- Proven frameworks for navigating difficult conversations
- Techniques for delivering impactful feedback (SBI Model)
- Strategies for effective conflict resolution (PAUSE Model)
- Practical exercises to build confidence and skill
- Tools to foster a culture of open communication and feedback
Why Choose Our Workshop?
| Feature | Our Workshop | Other Leadership Training |
|---|---|---|
| Focus | Tech-specific leadership | Generic leadership principles |
| Format | Interactive, hands-on workshop | Lectures and theory-heavy |
| Duration | 1 intensive day | Multiple weeks or months |
| Cost | $995 - $1,495 | $3,000 - $5,000+ |
| Practical Tools | Immediate implementation | Theoretical frameworks |
What You'll Learn
Difficult Conversations
Learn how to approach and navigate difficult conversations with confidence. Discover frameworks for preparing, conducting, and following up on challenging discussions.
- Understanding the psychology behind difficult conversations
- Preparing for challenging discussions
- Techniques for maintaining composure
- Strategies for de-escalation
Effective Feedback
Master the art of giving and receiving feedback that drives growth and improvement. Learn how to deliver feedback that is specific, actionable, and well-received.
- The SBI (Situation, Behavior, Impact) feedback model
- Balancing positive and constructive feedback
- Creating a feedback-rich culture
- Receiving feedback with grace and openness
Conflict Resolution
Develop skills to identify, address, and resolve conflicts in the workplace. Learn to distinguish between healthy and unhealthy conflict and how to transform the latter into productive discussions.
- Understanding different conflict styles
- The PAUSE model for conflict resolution
- Mediating conflicts between team members
- Building a culture that embraces healthy conflict
Practical Application
Put theory into practice through interactive exercises, role-playing, and real-world scenarios. Leave with actionable tools and frameworks you can implement immediately.
- Interactive role-playing exercises
- Case studies from tech industry
- Personal action planning
- Ongoing support resources
Who Should Attend
Tech/Team Leads
Learn to build trust and manage your team effectively. Foster more collaborations across different teams and disciplines, and confidently communicate tech to non-tech audiences.
Principal & Staff Engineers
Learn to build strong relationships and trust to lead. Influence and set the technical direction for your teams, and nurture team talent through mentoring and knowledge sharing.
Engineering Managers
Learn to delegate work and empower others, influence stakeholders whilst balancing strategic business and engineering objectives, and effectively guide your team toward a shared vision.
Workshop Format
Hours of Focused Learning
Deep dive into practical frameworks and techniques for handling difficult conversations, feedback, and conflict.
Months of Access
To additional online leadership training material to help you continue your learning journey. Access to workshop material for life.
Participants Maximum
Small group size ensures personalized attention, meaningful interactions, and ample opportunities to practice new skills.
What's Included
- Comprehensive workshop materials and frameworks
- Interactive exercises and role-playing scenarios
- Personalized action plan for applying your learnings
- 6 months access to our online learning platform
- Post-workshop 1:1 coaching session
- Lifetime access to our alumni community
Can't Make the Workshop? Continue Your Learning Online
Explore the Tech Leaders Launchpad online platform. Access self-paced courses, join a vibrant community, and benefit from live Q&A sessions to accelerate your leadership growth anytime, anywhere.
Workshop Agenda
Difficult Conversations and Conflict Challenges
Your Facilitator
Andrew Murphy
Andrew is a former software developer who has held various leadership positions in consultancies and SaaS companies like Linktree. With the right support, Andrew believes that everyone can become the leader they want to be, which is why he now focuses on teaching those skills via his company Tech Leaders Launchpad.
By sharing his experiences, tools, and techniques, Andrew equips emerging and new tech leaders with the necessary skills for success in the modern workplace.
Investment & Value
Workshop Investment
What You Gain
- Confidence in handling difficult conversations
- Skill in delivering effective feedback (SBI)
- Strategies for resolving workplace conflicts (PAUSE)
- Comprehensive workshop materials & frameworks
- 1:1 post-workshop coaching session
- 6 months access to online learning platform
- Lifetime access to our alumni community
Limited Time Offer
Register for an upcoming workshop and receive a complimentary 60-minute 1:1 coaching session (valued at $500) focused on your specific communication challenges.
Frequently Asked Questions
Upcoming Workshop Locations
Auckland
Monday, June 9, 2025
9:00 AM - 5:00 PM NZST
Auckland, New Zealand
Pricing
Early Bird:
NZ$995
Regular:
NZ$1,395
Refunds available up to 7 days before event
Wellington
Early Bird ends in: 0d 0h
Thursday, June 12, 2025
9:00 AM - 5:00 PM NZST
Wellington, New Zealand
Pricing
Early Bird:
NZ$995
Regular:
NZ$1,395
Refunds available up to 7 days before event
Melbourne
Early Bird ends in: 0d 0h
Thursday, July 17, 2025
9:00 AM - 5:00 PM AEST
Melbourne, Australia
Pricing
Early Bird:
A$995
Regular:
A$1,395
Refunds available up to 7 days before event
Sydney
Early Bird ends in: 0d 0h
Monday, October 6, 2025
9:00 AM - 5:00 PM AEST
Sydney, Australia
Pricing
Early Bird:
A$995
Regular:
A$1,395
Refunds available up to 7 days before event
Your Country
Custom Date
Custom time
Contact us to host a workshop in your country
Pricing
Contact us to discuss pricing for your region
Your Company
Custom Date
Custom time
Run this workshop at your company
Pricing
$800 - $1,500 per person
Final price depends on group size
Ready to Master Difficult Conversations, Feedback and Conflict?
Join us for this transformative workshop and develop the communication skills you need to excel as a tech leader.
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